This is a demo store. Any orders placed through this store will not be honored or fulfilled.

Please click on the question below to see the answers

Adding to an existing order

As we do not store your payment details once your order has checked out unfortunately we are unable to add to it and you would need to order the item on a separate order.

Cancelling an existing order

We dispatch all of our orders same day and as such if you do not let us know almost immediately is is likely that the order has been dispatched.Should you wish to cancel an order please contact us and we will do our best to prevent it leaving the warehouse.Should you receive the order please follow our returns policy by clicking here.

Delivery

Please see our delivery information and costs by clicking here.

Discontinued Items

We tend to sell out of an item completely before removing it from our website however if you are trying to track a specific item the best solution is to email us a photo of the item you are trying to match with as much detail as possible.As you can imagine verbally describing items can be quite difficult as although we pride ourselves on our new and innovative designs we do have years to go on.

Discount Code

Please enter your discount code in the appropriate box on the 'My Bag' page and press the 'Add Promotional Code' button. Discount codes cannot be used in conjunction with any other offer.

Washing and Care Guide

To see details of how to care for your items please click here to see our Care Guide.

International Delivery

Unfortunately we do not deliver internationally.

Returns

Please see our returns page by clicking here.

Size Guide

On each product page where sizing is relevant the size of our products are indicated by clicking "size chart"

Stock Enquiry

We do update the website with stock levels and we are working on an exciting new website that will allow you to be notified when an item is back in stock.Please email us and let us know any query you have relating to a specific item and we will do our best to give you an estimated time of arrival.

VAT Invoice

Please email us at sales@kingsleyhome.com quoting your order number or submit the same information using our contact us form and we will contact you within 24 hours.

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